FRANKSTON COMMUNITY REFERRAL DATABASE
Housing & Homelessness
Department of Families, Fairness & Housing – Frankston Office
Service: Public housing, bond/rent help, housing register
Info: State housing and tenancy support
Contact: Phone 1300 555 526 | 🌐 dffh.vic.gov.au
Towards Home+ Frankston (Neami National)
Service: Homelessness support, housing, outreach
Info: For people at risk of or experiencing homelessness
Contact: Phone 1300 273 167 | 🌐 neaminational.org.au
The Salvation Army — Crisis & Support Services
Service: Homelessness, crisis housing, DV support, meals
Info: 24/7 crisis housing and family violence response
Contact: Phone 1800 825 955 | 🌐 salvationarmy.org.au
Community Housing Ltd (CHL)
Service: Social housing, supported accommodation
Info: Provides housing options including NDIS-linked support
Contact: Phone (03) 9856 0098 | 🌐 chl.org.au
WAYSS (Frankston)
Service: Family violence refuge, youth homelessness, tenancy support
Info: Crisis and transitional housing
Contact: Phone (03) 9770 2888 | 🌐 wayss.org.au
Winter Shelter Frankston (Seasonal)
Service: Overnight shelter, meals, referrals
Info: Operates during winter months only
Contact: 🌐 frankston.vic.gov.au
Food & Emergency Relief
Community Support Frankston (CSF)
Service: Food parcels, utility bills, advocacy, legal/health links
Info: Local emergency relief and referral hub
Contact: Phone (03) 9783 7284 | 🌐 frankston.net
St Vincent de Paul (Vinnies) Frankston
Service: Food hampers, clothing, vouchers, emergency help
Info: General emergency relief for individuals and families
Contact: Phone 13 18 12 | 🌐 vinnies.org.au
Sacred Heart Mission (Frankston outreach)
Service: Free meals and case support
Info: Meals program and links to case workers
Contact: Phone (03) 9537 1166 | 🌐 sacredheartmission.org
Frankston City Council – Local Support
Service: Hardship, food support, referrals
Info: Council-led support for vulnerable residents
Contact: 🌐 frankston.vic.gov.au
Family Violence
WAYSS (Frankston)
Service: Family violence refuge, case management, tenancy support
Info: Crisis and transitional family violence services
Contact: Phone (03) 9770 2888 | 🌐 wayss.org.au
Safe Steps Family Violence Response Centre (Statewide)
Service: Crisis line, refuge placement
Info: 24/7 statewide family violence response
Contact: Phone 1800 015 188 | 🌐 safesteps.org.au
Youth Services
headspace Frankston
Service: Youth mental health, AOD, work/study support
Info: Free/low cost for ages 12–25
Contact: Phone (03) 9769 6419 | 🌐 headspace.org.au/frankston
Frankston Youth Central
Service: Youth drop-in, wellbeing, programs
Info: Free youth space and activities
Contact: Phone (03) 9768 1366 | 🌐 frankston.vic.gov.au
Youth Substance Abuse Service (YSAS)
Service: Youth AOD programs & case support
Info: Alcohol and drug support for 12–25 yrs
Contact: Phone (03) 9770 5622 | 🌐 ysas.org.au
Rehab & Addiction
Windana — Frankston
Service: Rehab, detox, recovery programs
Info: Drug and alcohol recovery services
Contact: Phone (03) 9575 3100 | 🌐 windana.org.au
Youth Substance Abuse Service (YSAS)
Service: Youth-specific drug/alcohol support
Info: Counselling, outreach, programs
Contact: Phone (03) 9770 5622 | 🌐 ysas.org.au
Mental Health & Health
Frankston Hospital / Peninsula Health
Service: Emergency, inpatient, mental health & community health
Info: Public hospital and regional health provider
Contact: Phone (03) 9784 7777 | 🌐 peninsulahealth.org.au
Mind Australia Youth PARC
Service: Youth prevention & recovery care (16–25)
Info: Short-term residential recovery support
Contact: Phone (03) 9238 8600 | 🌐 mindaustralia.org.au
Peninsula Health – Youth Mental Health & Wellbeing
Service: Youth counselling and case work (12–25)
Info: Specialist mental health service
Contact: Phone (03) 9238 8620 | 🌐 peninsulahealth.org.au
Better Place Australia – Frankston
Service: Family counselling, mental health, mediation
Info: Wellbeing and relationship support
Contact: Phone 1800 639 523 | 🌐 betterplaceaustralia.com.au
Orwil Street Community House
Service: Counselling, groups, wellbeing programs
Info: Low-cost counselling and community connection
Contact: Phone (03) 9783 5073 | 🌐 orwilst.org.au
Legal & Financial
Peninsula Community Legal Centre (PCLC)
Service: Free legal advice – family, tenancy, consumer, fines
Info: Local community legal centre
Contact: Phone (03) 9783 3600 | 🌐 pclc.org.au
Victoria Legal Aid – Frankston
Service: Duty lawyer service, legal grants, advice
Info: State legal aid provider with Frankston office
Contact: Phone 1300 792 387 | 🌐 legalaid.vic.gov.au
Family Life – Financial Counselling
Service: Financial counselling, debt & budgeting support
Info: Community-based financial support
Contact: 🌐 familylife.com.au